The Telecommunications Act of 1996 (“1996 Act”) terminated the Federal Communications Commission’s (FCC’s) authority to regulate the rate you pay for cable programming service provided after March 31, 1999. The rate you pay for cable programming service is determined by the cable company and cannot be reviewed or modified by the FCC. Any questions should be discussed with the cable company. The local franchising authority regulates the rates for the basic service tier. More information may be found at www.fcc.gov/mb/facts/pubrole.html. Please note, ANY PROBLEMS WITH BILLING, TO CONNECT OR DISCONNECT SERVICE, OUTAGE PROBLEMS OR CHANNEL LINE UP SHOULD BE DIRECTED TO THE CABLE TV PROVIDER, presently Time Warner Cable who may be reached at (606-326-6800). More information may be obtained at www.timewarnercable.com.
(Time Warner Cable).

Michelle Merchant, KMC
Assistant City Clerk/ABC Administrator
1700 Greenup Avenue, Room 503
P. O. Box 1839
Ashland, KY 41105-1839
(606) 327-2003
(606) 327-2029 (fax)