You may pay your utility bill online, using a Visa or MasterCard credit card. You will need your utility bill and the following information to complete the transaction.

• Account Number
• Location ID
• Last Name that appears on the Utility Bill
  
  

Payment Facts

• Payments made after 4:00 p.m. on normal business days will be posted to the utility account on the next business day.
• Payments are posted on normal business days. This excludes weekends and City of Ashland holidays.
• Delays caused by the unavailability of the service DO NOT excuse the customer from late fees or utility termination.
  

If you have any questions concerning this service, please call our Customer Service Representatives at (606) 327-2018.

Account Number

Location ID