Information For
City of Ashland Business Hours 8:30am-5:00pm
Utilities and Taxes - Billing and Account Support 606-385-3275
24/7 Pay by Phone option 1-888-705-1213
Water Issues - 606-385-3332 (After hours 606-385-3200)
City Manager's Office - 606-385-3303
To report an EMERGENCY at any time call 911 or 606-329-0800.
- Of note, the Boyd County 911 service takes both emergency & non-emergency calls; the dispatchers direct responses accordingly.
To report an URGENT issue call 606-385-3200 (after normal city business hours).
- Urgent issues are those that typically need immediate attention such as water breaks or outages, sewer back-ups, storm sewer issues, sink holes, animal control, meter issues (including turn-offs and turn-ons), safety issues, blocked roads, road slides. The above number is to the Ashland Water Plant.
- During normal business hours, follow the link to Ashland City Staff phone numbers: http://www.ashlandky.gov/i_want_to/find_a_telephone_number.php
To report a NON-EMERGENCY, NON-URGENT issue, (e.g. potholes, code violations, abandoned vehicles, etc), please visit “How Can We Help” on the City web site http://www.ashlandky.gov/
GENERAL GOVERNMENT
Alcohol Beverage Control 606-385-3313
Assisted Housing 606-385-3327
City Clerk 606-385-3310
City Manager's Office - 606-385-3303
Depot Community Room Rental 606-385-3287
Economic Development Department 606-385-3317
Finance Department 606-385-3346
Human Resources 606-385-3312
Legal 606-385-3307
Mayor and Commissioner's Office 606-385-3300
Parks & Recreation 606-385-3295
Public Information Officer 606-385-3220
Risk Management 606-385-3314
PLANNING & COMMUNITY DEVELOPMENT
Department Secretary 606-385-3317
Code Enforcement 606-385-3317
Property Maintenance 606-385-3317
Building Inspection 606-385-3317
CDBG Grant Administration 606-385-3317
PUBLIC WORKS
Department Secretary 606-385-3332
Streets Division 606-385-3170
Floodwall Division 606-385-3180
Central Garage 606-385-3178
Sanitation Division 606-385-3173
Animal Control 606-385-3175
Mass Transit 606-385-3287
ENGINEERING & UTILITIES
Department Secretary 606-385-3332
Meter Services 606-385-3185
Wastewater Treatment 606-385-3204
Pretreatment 606-385-3205
Water Treatment Plant 606-385-3200
Water Distribution 606-385-3186
Sewer Maintenance 606-385-3192
ASHLAND POLICE DEPARTMENT
For emergencies - 911
Non-emergencies 606-385-3273
ASHLAND FIRE DEPARTMENT
For emergencies - 911
Non-emergencies 606-385-3233