As information continues to evolve concerning COVID-19, the City of Ashland continues to adapt our processes to be efficient and effective while adhering to the guidance from the State of KY & the CDC. We appreciate your patience as we work through this and want to assure you we are continuing to provide all the same services, sometimes just in different ways. 

Beginning March 18th, 2020, the Ashland City Building will be closed to the public.

For Deliveries please call 606-385-3300

If you need to pay any utilities, taxes, fines, or licenses; you may do so on our website at the following link or by calling 1-888-705-1213. You may also use the dropbox that is located on the Korean War Veterans Way (between the city building and the Daily Independent). There are envelopes available and the dropbox is a convenient way to drop off your payment. If you are struggling to pay any license fees, please call 606-385-3359.

As a reminder, the Mayor and Commissioners have directed suspending Water Shutoffs for the next 30 days (till April 13th) to allow our citizens and customers the ability to practice good hygiene efforts. Fees and charges will continue to accrue on all accounts. The city reserves the right to rescind this policy at any time. We will reassess in 30 days as information continues to develop.

ASSISTED HOUSING: Submit Questions, Documents, letters & other Correspondence by:

USPS: PO BOX 1839, ASHLAND, KY 41105
FAX: 606-327-5457
DROP OFF: in the utility drop box located on the Korean War Veterans Way (between the city building and the Daily Independent).

All paperwork must be in a sealed envelope and your contact information must be on the paperwork.

Items usually available for pickup will be mailed via USPS, emailed, or faxed.

Contact our office at 606-385-3327
Or Email your Housing Specialist:
Josh Meade:
Melissa Dillon:

For any other questions or concerns pertaining to the City of Ashland services please call 606-385-3400.

If you are sick or experiencing any flu-like symptoms, please do not enter any facility. Please continue to adhere to the guidelines of washing your hands for 20 seconds with soap and warm water or use hand sanitizer if this is unavailable.  Please practice social distancing as much as possible. Continue to stay up to date with our local Ashland-Boyd County Health Department and the KY COVID-19 website or by calling the general public phone number: 1-800-722-5725.

Again, thank you for your cooperation as we work together during this pandemic.