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Enroll in e-billing

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We are happy to announce our new payment portal! You can sign up to view and pay your bill online, see billing history, as well as many other new features.

Create your e-billing account and sign in today using your new Account Number, and CID. Look for it on your new Utility Bill. Check it out at:   https://coautilities.authoritypay.com/

Payment Facts

  • Payments made after 5:00 p.m. on normal business days will be posted to the utility account on the next business day.
  • Payments are posted on normal business days. This excludes weekends and City of Ashland holidays.
If you have any questions concerning this service, please call our Customer Service Representatives at (606) 385-3275. 
You can also pay by 24/7 phone line 1-888-705-1213.

You can also enroll in Autopay, which will deduct your payment automatically from your bank account each month.